Bilbet's Terms & Conditions — Complete Guide

1 Introduction & Definitions

Bilbet (hereinafter referred to as the "Platform", "we", or "bilbet") provides an online betting and gaming service for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between bilbet and its users.

Below are the definitions of some key terms used throughout these Terms & Conditions:

• "Member" or "User" — Any individual registered on bilbet who uses the platform's services.
• "Account" — The personal account created for each member upon registering with bilbet.
• "Bet" — The amount wagered on the outcome of an event.
• "Odds" — The payout rate set by bilbet based on the probability of a given event.
• "Wallet" — The balance available in a member's account.
• "Bonus" — Additional credits or rewards granted by bilbet.
• "KYC" — Know Your Customer — the identity verification process.

Bilbet operates in accordance with international regulatory standards. These Terms & Conditions may be updated at any time; however, members will be notified before any major changes take effect.

2 Eligibility & Registration Requirements

To open an account with bilbet, the following eligibility criteria must be met. These requirements are set as legal obligations and for the protection of our members.

• Registrants must be at least 18 years of age.
• Each individual may open one account only.
• All information provided at registration must be truthful and accurate.
• A national ID card or passport may be required to verify your identity.
• Accounts cannot be opened on behalf of or as a representative of another person.
• Registration is prohibited for individuals with active mental health conditions or a gambling addiction.

Registration Process

At registration, members must provide a valid email address, mobile number, and a strong password. As part of the KYC process, bilbet may request additional information at any time. Withdrawal access may be limited until verification is complete.

3 Account Management

A bilbet account is strictly personal and non-transferable. The account holder is solely responsible for maintaining the security of their account.

• Never share your login credentials (username and password) with anyone.
• If you notice any suspicious activity on your account, contact bilbet support immediately.
• If you forget your password, use the "Reset Password" option.
If a person operates multiple accounts, all associated accounts will be closed and any funds held may be forfeited.
• Contact support to update the personal information on your account.

4 Betting Rules

Please make sure you fully understand the rules below before placing any bets on bilbet. These rules apply to all Sports Betting, live betting, and gaming activities.

Bet Acceptance

• All bets are considered valid only after they have been confirmed in the bilbet system.
• Bilbet reserves the right to void any bet placed at incorrect odds due to a technical error.
• Bets may be cancelled before an event begins; once an event is underway, cancellations are no longer possible.
• The minimum bet amount is ৳10 BDT; the maximum varies depending on the event and market.
• A single bet slip may contain a maximum of 10 selections.

Event Cancellation & Refunds

If an event is not completed within the scheduled time, is postponed, or is cancelled, the stake for that bet will be refunded to the member's account. For parlay bets with multiple selections, any cancelled selection will be counted as 1.00 odds.

5 Payment & Withdrawal Policy

Bilbet supports the most widely used payment methods in Bangladesh. Our goal is to make every transaction fast, secure, and hassle-free.

Deposit

• The minimum deposit amount is ৳200 BDT.
• Deposits can be made via bKash, Nagad, Rocket, or bank transfer.
• Deposits are typically credited to your account within 5 minutes.
• Deposits made through third parties or from another person's account are not accepted.

Withdrawal

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals are typically processed within 24 hours.
• Large withdrawals may be held until KYC verification is complete.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• In cases of suspicious activity, bilbet may place a hold on withdrawals pending investigation.

6 Bonus & Promotion Terms

Bilbet offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which members must read before opting in.

• Welcome Bonus: Available to new members only. Each member may claim this offer once.
• Wagering Requirements: Bonus funds must be wagered a specified number of times (typically 5x–20x) before a withdrawal can be made.
• Time Limit: Every bonus offer has an expiry date. Any unused bonus will be forfeited once the validity period ends.
• Minimum Odds: When betting with bonus funds, a minimum odds of 1.50 generally applies.
• Game Limits: Some bonuses are only valid for specific games or sports.
• Multiple Bonuses: Multiple bonuses cannot be combined unless explicitly stated otherwise.

7 Responsible Gaming

Bilbet is fully committed to responsible gaming. Gaming is entertainment — it should never be seen as a solution to financial problems. To protect our members, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum betting limit for a given period before you start.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For an extended break, you can keep your account closed for anywhere between 6 months and 5 years.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

If you feel that gaming is having a negative impact on your daily life, please contact our Responsible Gaming Visit the page and get in touch with support.

8 Data Protection & Privacy

Bilbet is fully committed to protecting your personal data. We adhere to international data protection standards and will never sell your information to third parties.

• Information provided at registration is used solely for account management and KYC verification.
• Your transaction details are stored in encrypted form.
• Bilbet uses SSL encryption to keep all data transfers secure.
• Your information may only be shared with authorities when required by legal obligation.
• You may request to view or delete your stored personal data at any time.

For more details, visit our Privacy Policy Read the page.

9 Account Suspension & Closure Policy

Bilbet reserves the right to suspend or permanently close any account, without prior notice, for any of the following reasons:

• Registering with false or misleading information.
• Operating multiple accounts.
• Bonus abuse or arbitrage betting.
• Attempting to gain unauthorized access to another member's account.
• Exploiting technical glitches on the platform to gain an unfair advantage.
• Suspicious financial transactions or attempts at money laundering.
• Being underage or using another person's identity.

10 Dispute Resolution

If you have a dispute with bilbet, please contact our customer support team first. Most issues can be resolved directly through discussion.

• Bilbet will provide an initial response within 48 hours of a complaint being submitted.
• Complex issues may take up to 7 business days to resolve.
• If you are not satisfied with bilbet's decision, you may escalate your complaint to the relevant regulatory authority.
• All disputes will be settled in accordance with the laws of bilbet's registered jurisdiction.

11 Policy on Changes to Terms

Bilbet reserves the right to update these Terms & Conditions at any time. The method of notification will vary depending on the nature and significance of the changes:

• Minor Changes: Updates will be published on the website only.
• Major Changes: Members will be notified by email or SMS at least 7 days in advance.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If a member does not agree to the updated terms, they may request to close their account.

12 Contact

If you have any questions about these Terms & Conditions or need assistance, please reach out to bilbet's customer support team. Our team provides support in Bengali.

• Live Chat: Available 24/7 at bilbet.ws.
• Email Support: Responses are typically sent within 12 hours.
• FAQ: For answers to common questions FAQ Page View.

Last updated: January 2026. Welcome to bilbet — play safe and enjoy responsibly.