How bilbet Protects Your Privacy

Learn about our core data protection principles that keep every piece of your information secure.

Encryption
SSL Encryption Protection

All data transmitted through bilbet is protected by 256-bit SSL encryption. Your personal and financial information is never sent over unsecured channels.

Privacy
Your Data Is Never Sold

Bilbet never sells your personal information to third parties. Your data is used solely to improve the platform's services.

Control
Control Over Your Information

You have the full right to view, correct, or request deletion of your data. bilbet allows you to export your account data at any time.

Security
Regular Security Audits

Bilbet's data systems are regularly audited by independent security experts. Any vulnerabilities are addressed promptly to keep your information secure.

Cookies
Transparent Cookies Policy

A full breakdown of which cookies bilbet uses and why — all clearly explained. You can update your cookie settings at any time.

Notifications
Immediate Data Breach Notification

In the event of a data breach, bilbet will notify affected members as quickly as possible in compliance with applicable legal guidelines.

Full Privacy Policy

By using bilbet's services, you consent to the collection and use of your information as described in this Privacy Policy. Please read the full policy carefully.

1 Introduction

Bilbet (bilbet.ws) is a trusted online betting and gaming platform for users in Bangladesh. We believe privacy is a fundamental right for every user, and protecting it is our responsibility.

This Privacy Policy explains how bilbet collects, stores, uses, and protects your personal information. It applies to the bilbet.ws website, mobile app, and all associated services.

We follow international data protection standards and operate with complete transparency toward our users. Your information matters to us, and we will never betray your trust.

Data Controller: bilbet is a licensed gaming platform registered under international regulatory authorities. Your data is handled in compliance with international privacy laws.

2 What Information We Collect

Bilbet only collects the information needed to provide you with the best possible service. The types of data collected are broken down in the list below.

Information Provided at Registration

  • Full Name & Date of Birth
  • Email address and mobile number
  • Current & Permanent Address
  • National ID or Passport Number (as part of KYC)
  • Preferred language & currency

Automatically Collected Data

  • IP Address & Geographic Location
  • Browser type, version, and operating system
  • Time spent on the platform and pages visited
  • Device Identifier & Screen Resolution
  • Referral Source (how you found our site)

Transaction Information

  • Deposit & Withdrawal History
  • Betting Activity Records
  • Partial payment method details (last 4 digits of card number)
  • Bonus & Promotion Usage History

Bilbet never stores your full payment card number, CVV, or banking password. This information is transmitted securely and directly to the relevant payment provider.

3 How Your Information Is Used

Bilbet uses your personal information only for the purposes listed below. We do not use your data for any unauthorized purpose.

Purpose Data Used Legal Basis
Account Creation & Management Name, Email, Mobile Contract Performance
Identity Verification (KYC) NID, Date of Birth, Address Legal Obligation
Payment Processing Payment Information & Transaction History Contract Performance
Customer Support Contact details, issue description Legitimate Interest
Fraud Prevention IP address, device information, transaction history Legal Obligation
Personalized Experience Usage history, preferences Consent
Marketing Communications Email, mobile number Consent

You can opt out of marketing communications at any time by contacting us via email or support.

4 Data Sharing Policy

Bilbet never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

Who Your Data May Be Shared With

  • Payment Providers: Information required to process transactions with payment platforms such as bKash, Nagad, and Rocket.
  • Identity Verification Services: With licensed verification agencies to complete the KYC process.
  • Technology Partners: Cloud service and technology providers for platform operations.
  • Law Enforcement Agencies: With relevant authorities where required by legal obligation.
  • Regulatory Authorities: To ensure license compliance.

What is never shared with third parties: Your password, full payment details, betting preferences, and personal contact information are never shared with advertisers or any other commercial entity.

All third-party organizations we work with operate under a strict data processing agreement. They may only use your information in accordance with bilbet's instructions.

5 Cookie Policy

Bilbet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

Cookie Type

  • Essential Cookies: Used to store login sessions, security tokens, and account preferences. The platform cannot function properly without these.
  • Performance Cookies: To analyze how well the website is performing. These cookies do not identify individuals.
  • Functional Cookies: To remember your preferred language, region, and customization settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain bilbet features.

6 Data Retention Period

Bilbet retains your data only for as long as necessary. Retention periods vary depending on the type of information and applicable legal requirements.

Data Type Retention Period
Account Information For the duration of the active account + 5 years
Transaction Records 7 years (legal requirement)
KYC Documents 5 years after account closure
Customer Support Contact 3 Years
Log Files & Technical Data 1 Year
Marketing Consent Records 3 Years After Consent Withdrawal

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

7 Data Security Measures

Bilbet applies industry-standard security technologies and practices to protect your information. Our security infrastructure is continuously updated and improved.

  • TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
  • AES-256 Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Firewall & DDoS Protection: Servers and data are protected against external attacks.
  • Regular Penetration Testing: Security audits conducted by independent specialists.
  • Access Control: Staff are only granted access to the data necessary for their specific role.
  • Security Training: All staff receive regular training on data protection and privacy.

You Can Help Too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. If you notice any suspicious activity, contact bilbet support immediately.

8 Your Rights

As a bilbet user, you have important rights over your personal data. We respect these rights and make them straightforward to exercise.

Right to Access Your Data

You may request to view the information bilbet holds about you at any time. We will provide the complete data within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Our support team will resolve it promptly.

Right to Erasure

You may request deletion of your data under certain conditions. However, some information must be retained for a specified period due to legal obligations.

Right to Object to Processing

You may object at any time to your data being used for marketing or profiling purposes.

Right to Data Portability

You may request an export of your information in a standard machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of the above rights, contact bilbet's customer support team. Requests are typically processed within 30 days. Complex cases may require an additional 30 days, and you will be notified in advance if that applies.

9 Minor Protection

Bilbet strictly does not provide services to anyone under 18. We place the highest priority on the privacy and protection of minors.

  • Age is verified at registration and users under 18 are not permitted to create an account.
  • Age is re-confirmed during the KYC process.
  • If we become aware that a minor has created an account, it will be closed immediately and all collected data will be deleted.
  • We do not knowingly collect or store any information from minors.

A Note for Parents: If you suspect a minor is using bilbet, please contact our support team immediately. We will act promptly.

10 International Data Transfers

As an international platform, bilbet may store or process your data on servers located in various countries.

  • Adequate safeguards are ensured for any international transfer of data.
  • Data is only transferred to countries with adequate data protection laws in place.
  • All international data processing agreements comply with international privacy standards.
  • The highest encryption standards are maintained even during data transfers.

11 Privacy Policy Updates

Bilbet reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

  • For significant changes, notice will be provided by email or on-site at least 14 days before taking effect.
  • The date of the latest update will always be visible at the top of the page.
  • Continued use of bilbet after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

12 Contact

For any questions, concerns, or rights requests regarding the Privacy Policy, please contact bilbet's Data Protection Team.

  • Live Chat: Available 24/7 on bilbet.ws — the fastest way to get a response.
  • Email Support: Responses are typically provided within 24 hours.
  • FAQ: For General Inquiries FAQ Page View.

We take every privacy-related request seriously and aim to resolve it as quickly as possible. Your privacy at bilbet is our priority.

Frequently Asked Questions

No, bilbet never sells your personal information. Data is shared only on a limited basis with trusted partners for operational purposes, and they are bound by strict confidentiality agreements.

After account closure, personal data is retained for a defined period due to legal obligations. Transaction records must be kept for 7 years. Once the specified period expires, all data is securely deleted.

Submit a data access request to bilbet support via live chat or email. Once your identity is verified, your complete data will be provided within 30 days.

bilbet only determines approximate geographic location from IP addresses, primarily for fraud prevention and service eligibility purposes. GPS or real-time location tracking is not used.

Every marketing email includes an unsubscribe link at the bottom. You can opt out of marketing communications by clicking that link or contacting our support team. Essential account notifications, however, cannot be disabled.

Your Privacy Is Guaranteed — Get Started Now

Every piece of your information is secure at bilbet. Register with confidence and enjoy a safe betting experience.

বাংলা